| QUALITY OF CARE |
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COMPARE QUALITY OF CARE FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website menu page. What you'll find there: See how Copley Hospital scored on more than 30 indicators of quality of hospital care, including these sub-categories: Heart Attack Care Heart Failure Care Pneumonia Care Infection Reporting: (A) Surgical Infection Prevention (B) Central Line Associated Bloodstream Infection Rates Nurse Staffing Volume and Mortality for Selected Procedures:
Procedures compared include: Esophageal Resection, Pancreatic Resection, Abdominal Aortic Aneurysm Repair (AAA), Coronary Artery Bypass Graft (CABG), Percutaneous Transluminal Coronary Angioplasty (PTCA), Pediatric Heart Surgery, and Carotid Endarterectomy. CLICK HERE for More Quality Data on Copley's website
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| PROGRESS IN ADOPTING SAFETY INITIATIVES |
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READ ABOUT HOSPITAL SAFE PRACTICES on Copley's website What you'll find there: Survey responses about hand hygiene, surgical site infection prevention and central venous catheter related bloodstream infection prevention (three components of The Leapfrog Group Quality and Safety Survey)
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| QUALITY IMPROVEMENT INITIATIVES |
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READ ABOUT QUALITY IMPROVEMENT INITIATIVES on Copley's website What you'll find there: What Copley has done to make patient care safer and more effective, including these sub-categories: Quality Improvement and Patient Safety Projects Quality Improvement Contact Information
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| PATIENT SATISFACTION |
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COMPARE PATIENT SATISFACTION FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card website. What you'll find there: How Copley's patients rated their hospital experiences: Inpatient Medical/Surgical Services
CLICK HERE for More Patient Satisfaction Data on Copley's website
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| HOSPITAL PRICING |
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COMPARE PRICING FOR ALL VERMONT HOSPITALS on BISHCA's Hospital Report Card Website. What you'll find there: Calculated charges for high volume inpatient diagnoses Calculated charges for high volume outpatient surgical procedures Charges for high volume and common outpatient diagnostic procedures Hospital discount and free care policies
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| FINANCIAL REPORTS |
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SEE FINANCIAL INFORMATION ON COPLEY's WEBSITE What you'll find there: Figures on cost of care, cost shifting, comparisons of [Hospital Name’s] financial information to state averages, and measures of financial health: Summary of Budget Financial Health and Benchmarks Cost Shift Information Capital Expenditure Information Optional Hospital-Specific Budget Information/Contact Info
CLICK HERE to Compare Financial information for All Hospitals on BISHCA's Hospital Report Card website.
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| COMMUNITY NEEDS ASSESSMENT |
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READ A SUMMARY OF THE COMMUNITY NEEDS ASSESSMENT for Copley Hospital. This document describes the health care needs of the local population served by each hospital. It is based on data from the Vermont Department of Health as well as input from a public engagement process.
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HOSPITAL GOVERNANCE, PROCESS FOR OPENNESS AND PUBLIC PARTICIPATION |
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FIND OUT ABOUT COPLEY HOSPITAL'S GOVERNANCE Learn who is on [Hospital Name's] Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including Public Meeting Schedule Contact Information |
| IF YOU HAVE A COMPLAINT |
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SEE HOW TO FILE A COMPLAINT AT COPLEY HOSPITAL Tell us if you are concerned about the care you or someone else received at this hospital.
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