About Us - Patient Satisfaction

" I am sure you will be impressed with how Copley ranks compared to other hospitals across the state and across the nation."
Melvyn Patashnick, President & CEO
Copley Health Systems

Copley is commited to being accountable to you - our community. With this in mind, we have developed an annual report on our performance for you to measure and gauge our performance. The information in these reports comes from independent third party sources and uses data from patient surveys. We have only used data that can be compared to state and national benchmarks.

Please take the time to carefully review this data and share your comments & questions with us. Our goal is to serve you and your needs as they change, the only way we can accomplish this is with your help!

Click on the links below to see the:
             
              FY09 Copley Report Card
FY08 Copley Report Card
              FY07 Copley Report Card
              FY06 Copley Report Card
              FY05 Copley Report Card
              FY04 Copley Report Card
              FY03 Copley Report Card
              FY02 Copley Report Card

Additional comparison data from the Vermont Department of Banking, Insurance, Securities and Health Care Administration (BISHCA) is available here.